Your appointments & convenience are of high importance to all of us at Artistre Salon & Spa. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide 48 hours notice to your prior scheduled appointment.
All new clients will be required to leave a 50% non-refundable deposit to reserve their appointment. This deposit will be held and used towards your services on the day of your appointment. Any client reserving a corrective color appointment will be asked to leave a 50% non-refundable deposit of price quoted during their consultation. Fail to give the proper 48 hours’ notice to cancel or reschedule your appointment; the deposit will be kept for the service provider.
If you find that you are running late, we ask that you gives us a call at 609-845-3161 so that we may be on time for other scheduled clients. Should you arrive more than 15 minutes late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, we will try our best to reschedule your appointment for another time that suits you. We hope you understand that the purpose of our cancellation policy is to enable us to inform our standby clients of availability, keep our schedule filled, thus providing better service for each one of our established & future clients. Thank you.